Tackling AI Bias: Ensuring Ethical and Unbiased Artificial Intelligence
Customer Satisfaction Policy
Transparency
For your questions, requests and complaints, you can reach us 24/7 via the support desk e-mail and our website.
Accessibility
You can contact us via our website at +90 212 296 68 43,destek@map.com.tr, for your applications.
Responsiveness
The information that your applications have been received is given to you on our website, according to the time determined by our call center.
Objectivity
Your questions, requests and complaints are treated fairly and without prejudice.
Fees
Our process of getting information about our services and solutions and evaluating your applications is free for applicants.
Privacy
It is extremely important to protect your personal information. Therefore, your personal information is not shared with third parties.
Customer focus
To offer applicable solutions to our valued customers, who always deserve the best, we take care to meet your needs and to protect your rights at all times within the framework of company policies and legal practices.
Accountability
Your questions, requests and complaints are recorded and our decisions are explained to you with their reasons.
Continuous improvement
We strive to increase your satisfaction by evaluating your feedback to ensure continuous improvement in our business processes, products and services.