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Customer experiences

Testimonials

Explore MAP customers' real experiences and opinions regarding EDI, ASN and ERP integration, training and support processes.

This page contains testimonials written by MAP customers in their own words. Each card includes the person, title and company logo; the full text of the testimonial is on its own page.

Testimonials

Emrah Özalp

ELSİ Electrical Systems Inc. System Administrator

“We have been working with MAP for many years and throughout this time they have consistently proven themselves to be a reliable business partner. They also provided us with seamless and effective support during our recent IFS Cloud Upgrade process. The integration of EDI and ASN data communication with our customers and suppliers into our IFS Cloud ERP system has enabled automation and increased efficiency in our operations. Thanks to MAP’s expertise, our processes have become faster, more secure, and error-free. I wholeheartedly recommend MAP to all companies seeking a strong partner on their digital transformation journey.”

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Gökhan Yalçınkaya

Customer Collaboration Country Lead

“As Lipton Turkey, I would like to state that we are always satisfied with the service we receive from MAP. In the recent training led by Mr. Koral, he explained the EDI dynamics in an understandable and accessible way, even though our technical knowledge is limited. Mr. Koral’s ability to make the subject so understandable was very valuable for us. In addition, MAP continuously demonstrates its commitment to efficient and effective cooperation by providing fast and active feedback in our normal processes. We would like to thank the MAP family for their support and look forward to the continuation of our successful cooperation.”

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Süleyman Vatan

National Chain Stores Sales Support Specialist

“We have been working with MAP EDI for many years. MAP has contributed greatly to most of the improvements in our order operations. MAP has closed the era of manual order entry, we receive all orders of our national chain store customers through MAP. The fact that there have been no problems so far shows what a quality company it is. We thank them for the work and cooperation we have realized so far and wish them continued success.”

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Hacı Ömer Türkyılmaz

IT Manager

“As Çemtaş, our long-standing cooperation with MAP continues to grow stronger and stronger. With the 24/7 service provided by MAP, we can get fast and effective answers to any problem we encounter, which greatly facilitates our processes. MAP’s professional team proves once again the importance it attaches to customer satisfaction by making us feel that they are always with us. We are very happy to see that this long-established business partnership plays an important role in furthering our success.”

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Engin Altun

IT Specialist

“When I think that the number of specialized personnel in your sector is low, I see what a valuable job you are actually doing and I appreciate you as a team. Despite all this, I thank you for the value you add to your work and our business by returning to our calls as soon as possible.”

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Muammer Timur

SAP Project Manager

“I appreciate the professionalism and solution-oriented approach of the support team. I always get a quick response, which makes the process much easier. Thank you MAP.”

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Cemil Samancı

Sales Manager

“Thanks to our collaboration with MAP, we are able to carry out our retail order management processes faster, more efficiently and smoothly. The EDI solutions offered by MAP play an important role in increasing our operational efficiency while ensuring accurate and timely processing of orders.In particular, thanks to the proactive and solution-oriented approach of the MAP team, we can continue our processes uninterruptedly without any disruption in our supply chain. Fast support services and strong integration infrastructure provide a reassuring experience in terms of business partnership.”

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Caner Ekşi

Züber Supply Chain Manager

“As Züber, while naturalness and innovation are our most important visions, it is one of our biggest missions that our commercial relations with our customers are reliable and strong. In line with this mission, our processes have become more efficient, faster and more sustainable thanks to the dynamic approach, proactive support and technological agility of MAP EDI, one of our important business partners. We would like to thank the MAP team for sharing the importance we attach to technology with us and enabling us to advance our processes smoothly!”

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İlker Tunca

Nestle IT Solutions Manager

“With MAP, we can manage our EDI processes in the most optimum way. Our order flow runs smoothly with different functional solutions that we use in more than one business unit. We would like to thank the MAP team for always being our business partner with their solutions in the management of our EDI processes.”

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Mustafa Akman

Nursan Technology and Information Security Manager

“MAP is a company that we have been working as a partner for years in EDI solutions in the automotive industry. I can say that they have made great contributions to improving our business processes and making our operations more efficient.”

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Özgen Uzun

Tofaş Industrial Solutions Manager

“As Tofaş Türk Otomobil Fabrikası A.Ş., we have a co-operation with MAP for many years and we have achieved successful results. We provide uninterrupted integration with our domestic and foreign suppliers in the data exchanges we make with our partner Stellantis at standards widely used in the world automotive industry. In addition to the proactive system monitoring and troubleshooting services provided by MAP 24×7, we are in a cooperation with a high level of satisfaction that meets our expectations in areas such as new solutions development and commissioning consultancy.”

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Uzay Kimya

“For 17 years, I have been working in the order department in my company. We have been in cooperation with map electronics since I started working. I have never had any problems in any way, it has a fast and solutionist team.”

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Gülten ÖZKAYA

Director of Finance and Customer Relations

“For more than 5 years, we have been receiving service for the Metro Grossmarket chain stores. Thank you for carrying everything across the bridge you built between us and our supplier without ever dropping anything. I would also like to thank you for the 24/7 support you have provided throughout our cooperation. We send our respect and warm regards to your entire team, wishing our business relationship continued growth.”

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Ömer Özdemir

Perrigo IT Manager

“As a result of our partnership with MAP, which started with our SAP migration project in 2018, we managed to receive 98% of our total orders via EDI in less than six months. As a result of MAP’s experience in both B2B and other internal integrations, working in harmony with our global team and our global EDI partner, MAP is among our long-term business partners. We would like to take this opportunity to thank the entire MAP team for their success.”

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Hulya Altuntas Sarioğlu

Lead, Supplier Management & Development

“We have been working with MAP as Ford Otosan’s EDI service provider for a long time. During the time we have been working with them, they have continued to work in cooperation with both our suppliers and technical teams on EDI flow and development issues. With the EDI Monitoring Tool, they made the EDI flow instantly visible for our suppliers and Ford Otosan teams. In addition, they took an active role in the development of EDI solutions that will enable our suppliers to perform EDI with their sub-suppliers and introduced new products. I think it is an important step to carry the EDI connection, which is essential for the traceability of the supply chain, to the sub-suppliers. They have always been and continue to be our solution partner in parallel with the developments and needs in the supply chain.”

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Abdullah ŞEN

Chief Technology Officer - L'Oreal Turkey

“MAP has been acting as our EDI department for more than 10 years. Thus, by today, we have active integrations with more than 10 of our customers. We thank to MAP team for their close assistance to all our requests and requirements.”

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Bahadır GÖRGÜLÜ

Logistics and Client Services Manager - Ülker - Yıldız Holding

“As the Yıldız Holding companies, we all are extremely happy about the services we acquire from MAP. I want to underline that Map provides always an instant solution to all problems that may occur on our or customers’systems, whatever day or time it occurs.”

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Sibel Suri GÖRGÜLÜ

Parts Dispatch & General Purchasing, Honda Turkey A.S.

“Honda Turkey has been applying international standards of EDI for both orders and ASNs. with its supplier chain. MAP, as our sole EDI service provider for five years, took a primary role to accelerate our supplier onboarding and empowering our processes through EDI. We thank to MAP and its employees for working very closely with us during all these stages.”

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Coşkun Akın SÜRGEVİL

IT Manager - Vestel Electronics

“We are very happy to be working with MAP for many years. I feel thankful to MAP team for their devotion to support us whenever we needed or asked for”

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Seçil SEVİNÇ ÖZKAN

Client Services Executive - Mondelez Turkey

“MAP has significant contribution to enhance our EDI integration processes. Map has developed bespoke web portals specifically designed for our sales channels and distributors helping us essentially reduce manual operations and works. Besides, MAP has also supported us for our international projects and global transitions.”

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Beysun ŞEN DURU

Supervisor, Supplier Management & Development - FORD Otosan

“Paying attention to supply chain management is a key factor to Ford Otosan’s leading role in the global industry. MAP has substantially contributed our EDI integration roadmap which is a significant process in supply chain management. We want to thank them for all their cooperation and collaborative practices throughout the years.”

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